I have been on Pulsz for over a year. I recently started buying sc and playing. I got my account verified. And I won 200 sc and when I went to redeem them now my account is locked and I can't get ahold of anyone. They won't answer emails or calls. Very frustrating I don't know what to do next. They have never had a problem taking my money. Now I win a little they lock my account. I need my payment. Why would they lock my account like this?
AskGamblers
Dear @Dbaron0518,
The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount and currency of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
It is 2-100 dollar redemptions.
AskGamblers
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Issue has been resolved
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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