I start using Pulsz Casino on the 09/14/2023 and got my account verified the same day. It seem fine when I'm losing money but when I try to redeem my winning cash of $4500 on the 09/15/2023 , they locked me out of my account for some risk-related reason. what is risk related reason? My account is verified and I didn't violate any of their rule. They refund some of the purchases that I made but no the money that I won. Please help me resolve this. I know $4500 is a lot of money and that is the money that i won. it was not free I have to risk a lot of money for that.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 56 of 171 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,492 USD Avg. Amount
-
89 hours left
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
$500
Open89 hours leftPulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
I have been using Pulsz for several months and have never cashed out. I finally won around 500 and was going to redeem. Clicked redeem -> verification ...
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Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
For a few months now pulzs has had my account restricted stating that I am part of some lawsuit that I'm not a part of nor have I ever signed anything ...
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Unresolved
Pulsz Casino - Account deletion and failure to withdraw
$10,000
Unresolved
Pulsz Casino - Account deletion and failure to withdraw
I am submitting this complaint regarding withheld winnings, an unjustified account closure, and an incorrect claim of third-party payment method use.I ...
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Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
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