I start using Pulsz Casino on the 09/14/2023 and got my account verified the same day. It seem fine when I'm losing money but when I try to redeem my winning cash of $4500 on the 09/15/2023 , they locked me out of my account for some risk-related reason. what is risk related reason? My account is verified and I didn't violate any of their rule. They refund some of the purchases that I made but no the money that I won. Please help me resolve this. I know $4500 is a lot of money and that is the money that i won. it was not free I have to risk a lot of money for that.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 165 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,719 USD Avg. Amount
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Unresolved
Pulsz Casino - Pulsz not paying out
$1,200
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Pulsz Casino - Pulsz not paying out
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Pulsz Casino - Redemption non payout along with account being locked
$23,993
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Pulsz Casino - Redemption non payout along with account being locked
On January 22, 2026 I won $20,000 playing on pulsz casino. In addition to the amount already on my account for $3992.83 bringing the total amount to $ ...
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Pulsz Casino - Time is up I would like my SC wins
$8,681
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Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
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