Pulsz Casino - Locked account after verifying myself and trying to redeem 9k winning - Complaint Resolved

I opened an account under my email and started playing slots. After winning 9k and trying to redeem it by submitting verifications. It started that I was verified and then locked my account. I have tried to submit a complaint ticket but I do not have access to my account to give information to submit my complaint. So I decided to call the customer service number and there’s no representative. They ask you to provide your email address name and last 4 of the card number. I left the information and I am still waiting on a response.

AskGamblers

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Elaine6759 Message

A Pulsz representative unlocked my account and asked for verification. I have submitted the proper documents and it is now stating that my name is mismatched. I already emailed Pulsz again and I’ll update if this issue is resolved.

Elaine6759 Message

Pulsz has corrected the issues and has paid me out in full. Thank you Pulsz

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Pulsz Casino - Locked account after verifying myself and trying to redeem 9k winning

Complaint Info

Disputed casino

Reason

Amount

$ 9000

Pulsz Casino Complaints

Pulsz Casino - Redemption not paid

Pulsz Casino - Verification of payment

Pulsz Casino - After winning gift cards account closed

Pulsz Casino - Pulsz wont pay winnings