Pulsz Casino - Holding redemption and locked my account - Complaint Unsolved

Shug1515

So, I have finally won a nice prize at Pulsz after being a player for three years.

I went to redeem my 5000$ and they locked my account and said the reason is they have the right to refuse service to whom they choose.

They didn’t have to problem accepting my thousands of dollars I played with but refuse to pay when I win. Chumba casino on the other hand was just the opposite they have always paid without question. For anyone looking for a good casino.

Stay away from Pulsz there a scam. I have used the same card since I started and tried withdrawing to the same card.

Shug1515

I was verified and a loyal customer to Pulsz casino I finally won 5000 dollars and got locked out and told they have the right to refuse service to anyone. I don’t understand why they locked my account after I was approved.

AskGamblers

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Shug1515

They sent me email saying they are looking into it could take two days same emails I was getting before they locked my account

Shug1515

Haven’t heard anything ! Scammed

Shug1515

Well it’s finally over they refuse to pay me 5000 worse casino I have ever seen man straight theives I’m getting a lawyer and taking them to court

Pulsz Casino - Holding redemption and locked my account

Complaint Info

Disputed casino

Reason

Amount

$ 5000

Pulsz Casino Complaints

Pulsz Casino - Verification of payment

Pulsz Casino - After winning gift cards account closed

Pulsz Casino - Pulsz wont pay winnings

Pulsz Casino - I redeemed 6 days ago for 300$ with hopes it would be approved