I have been waiting 6 days now since I submitted a prize redemption of $742.05 on June 24th from Pulsz and received confirmation it would be deposited into my bank account within 3 to 5 days. I have emailed their support staff and have not received any info regarding my redemption. It's odd because I did a prize redemption of $900 on Friday June 21st and I received that in my bank account on Monday the 24th which is the same day I chose to start my second redemption of $742.05 but haven't seen or heard anything since. Please any help is much appreciated. 🙏
Complaint Info
Just received this today July 4th 2024. Finally they have responded and say that it will be deposited within 3-5 business days but I will come back and update this once payment has been deposited into my bank account.
Dear @Yepeezyart,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 163 Resolved
- 2 days Avg. response
- 4 days Avg. complaint duration
- 10,696 USD Avg. amount
-
Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
Read more -
Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
Read more -
Resolved
Pulsz Casino - Redemption taking longer than stated
$150
Resolved
Pulsz Casino - Redemption taking longer than stated
Have reached out via email asking how long it will take for my redemption to hit my skrill account. I've received no clear reply. It has been 4 days ...
Read more -
Unresolved
Pulsz Casino - Being stonewalled in regards to payment
$13,000
Unresolved
Pulsz Casino - Being stonewalled in regards to payment
Recently I won $31,000 on pulsz.com I was told it would be sent and batches so far I've received one payment of $9,500 a second payment of $8,500. I ...
Read more
Have trouble with Pulsz Casino?