Pulsz Casino - Delayed price redemption - Complaint Unsolved

Yepeezyart

I have been waiting 6 days now since I submitted a prize redemption of $742.05 on June 24th from Pulsz and received confirmation it would be deposited into my bank account within 3 to 5 days. I have emailed their support staff and have not received any info regarding my redemption. It's odd because I did a prize redemption of $900 on Friday June 21st and I received that in my bank account on Monday the 24th which is the same day I chose to start my second redemption of $742.05 but haven't seen or heard anything since. Please any help is much appreciated. 🙏

Yepeezyart

Just received this today July 4th 2024. Finally they have responded and say that it will be deposited within 3-5 business days but I will come back and update this once payment has been deposited into my bank account.

AskGamblers

Dear @Yepeezyart,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Pulsz Casino - Delayed price redemption

Complaint Info

Disputed casino

Reason

Amount

$ 742.05

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