I recently had a big win over at Pulsz of over $6000. I’ve had many wins before however this win would lead to my first ever redemption. Once I attempted to redeem the winnings, I was met with a congratulatory message saying that my redemption would be deposited into my bank within 3-5 days. It has now been 9 days and still nothing. I wrote an email to the listed contact email on the website addressing concern and requesting an update in regards to the redemption however it’s been 3 days since I sent that email and although it suggest a 48-72 hour response time, I’m beginning to get worried after reading some of these redemption stories that other players have experienced. I enjoy playing on pulsz and have never had any issues DEPOSITING money, in which I have easily spent over $2500 on the site. I just want my winnings.
Complaint Info
This is proof of the redemption submission. An update: Still no response to the email I sent to pulsz
Yesterday I received a response email asking for all of the cards that I have used in the past, which I provided. This morning I received an additional response stating that they have escalated the case to the “security” team, whatever that means. I can’t believe it’s this difficult to collect winnings. Please pulsz just pay my redemption
Money came in this morning, thank you pulsz!
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Pulsz Casino Complaints
- 54 of 161 Resolved
- 2 days Avg response
- 4 days Avg complaint life
- 10,764 USD Avg amount
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41 hours left
Pulsz Casino - Account closed after trying to redeem
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Pulsz Casino - Being stonewalled in regards to payment
Recently I won $31,000 on pulsz.com I was told it would be sent and batches so far I've received one payment of $9,500 a second payment of $8,500. I ...
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Pulsz Casino - Locked me out of account after not getting my winnings
$1,200
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Pulsz Casino - Locked me out of account after not getting my winnings
I have been playing Pulsz Casino for a while now and a few days ago I hit for $16,000 so like a dummy i redeemed a bit of the money and then kept ...
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