I recently had a big win over at Pulsz of over $6000. I’ve had many wins before however this win would lead to my first ever redemption. Once I attempted to redeem the winnings, I was met with a congratulatory message saying that my redemption would be deposited into my bank within 3-5 days. It has now been 9 days and still nothing. I wrote an email to the listed contact email on the website addressing concern and requesting an update in regards to the redemption however it’s been 3 days since I sent that email and although it suggest a 48-72 hour response time, I’m beginning to get worried after reading some of these redemption stories that other players have experienced. I enjoy playing on pulsz and have never had any issues DEPOSITING money, in which I have easily spent over $2500 on the site. I just want my winnings.
Complaint Info
This is proof of the redemption submission. An update: Still no response to the email I sent to pulsz
Yesterday I received a response email asking for all of the cards that I have used in the past, which I provided. This morning I received an additional response stating that they have escalated the case to the “security” team, whatever that means. I can’t believe it’s this difficult to collect winnings. Please pulsz just pay my redemption
Money came in this morning, thank you pulsz!
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Pulsz Casino Complaints
- 55 of 169 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,557 USD Avg. Amount
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Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
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Pulsz Casino - Account locked after I tried to redeem
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Pulsz Casino - Account locked after I tried to redeem
I have redeemed before my account is verified. I study deposits with them daily, and I went and tried to redeem, and they just locked my account. I’ ...
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Unresolved
Pulsz Casino - Redemption requests
$2,510
Unresolved
Pulsz Casino - Redemption requests
I made 2 redemption requests at Pulsz. One for 2/27/26 for $899.20 and one on 2/28/26 for 1611.10. The following day, they locked my account. I ...
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Unresolved
Pulsz Casino - Please send me my funds
$475
Unresolved
Pulsz Casino - Please send me my funds
Hello, I have had a Pulsz account for a long time and have had several referrals on the account and redemptions in my account. For some reason, when ...
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