I've been playing with pulsz for years now and I've never had an issue redeeming thousands, however not the case this time. On the early hours of march 24th I mad a redemption request for $400. Got the email saying congrats my redemption is on its way. That was almost 10 days ago. Now I highly doubt they are sending via USPS so there is no reason it shouldn't be in my account. Chatted with support for them to give me some lame non helpful excuse saying just wait its been successfully submitted yada yada yada! They are egregiously withholding my redemption and I'm not going to just go away and let them do that!! I've been verified for years using the same bank the whole time!
Complaint Info
Got an email today saying they are escalating my request to payment Team
I got my redemption today. Thank you much.
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Pulsz Casino Complaints
- 55 of 165 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,719 USD Avg. Amount
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Unresolved
Pulsz Casino - Pulsz not paying out
$1,200
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Pulsz Casino - Pulsz not paying out
I’ve had a pulsz account for over two years. I won $1,200 9-10 days ago and still have not received my money. I reached out to customer support and ...
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Pulsz Casino - Redemption non payout along with account being locked
$23,993
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Pulsz Casino - Redemption non payout along with account being locked
On January 22, 2026 I won $20,000 playing on pulsz casino. In addition to the amount already on my account for $3992.83 bringing the total amount to $ ...
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Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
Read more
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