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Pulsz Casino - As soon as I verified to redeem they kicked me out my account and locked it

UNRESOLVED

Complaint Info

Disputed casino

Pulsz Casino

Amount

$ 500

10 months ago

I am just so sick that this company has done this. They don’t mind taking my money but as soon as I tried to verify to redeem they kicked me out my account and locked it. Why have they not been shut down? I got my account oct 7 and was locked out before midnight. This has to be the worst casino I have ever seen and I would never recommend it. I will be seeking a lawyer due to issue asap. I have emailed and nothing, call you just get a voicemail. I really thought highly of this casino at first but now it’s the worst one I have ever seen.

AskGamblers
10 months ago

Dear @Shelley222,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

10 months ago

500$ is the amount I am owed from them.

AskGamblers
10 months ago

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

10 months ago

No updates and no emails back