I am just so sick that this company has done this. They don’t mind taking my money but as soon as I tried to verify to redeem they kicked me out my account and locked it. Why have they not been shut down? I got my account oct 7 and was locked out before midnight. This has to be the worst casino I have ever seen and I would never recommend it. I will be seeking a lawyer due to issue asap. I have emailed and nothing, call you just get a voicemail. I really thought highly of this casino at first but now it’s the worst one I have ever seen.
Complaint Info
Dear @Shelley222,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
500$ is the amount I am owed from them.
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
No updates and no emails back
Still no return emails
Pulsz Casino Complaints
- 55 of 163 Resolved
- 2 days Avg. response
- 4 days Avg. complaint duration
- 10,696 USD Avg. amount
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Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
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Resolved
Pulsz Casino - Redemption taking longer than stated
$150
Resolved
Pulsz Casino - Redemption taking longer than stated
Have reached out via email asking how long it will take for my redemption to hit my skrill account. I've received no clear reply. It has been 4 days ...
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Unresolved
Pulsz Casino - Being stonewalled in regards to payment
$13,000
Unresolved
Pulsz Casino - Being stonewalled in regards to payment
Recently I won $31,000 on pulsz.com I was told it would be sent and batches so far I've received one payment of $9,500 a second payment of $8,500. I ...
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