Been waiting on a redemption from pulsz since last week, asked for purchase method verification which I sent over to them with no response they told me it would take 72 hours and would receive an email, but were way past that. Mind you it’s the same payment method they asked me to verify 3 times before, I’m convinced they just do this when you win a large amount in hopes that you cancel and lose it cause how many times can you ask to verify the same payment method I’ve used since opening the account and had dozens of redemptions, I’m planning on closing my account with them after/if they pay me out, there process is just to drawn out and I’ve just had way to many bad experiences with them, they’re customer support is horrible and doesn’t answer questions.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 169 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,557 USD Avg. Amount
-
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
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Unresolved
Pulsz Casino - Account locked after I tried to redeem
Unresolved
Pulsz Casino - Account locked after I tried to redeem
I have redeemed before my account is verified. I study deposits with them daily, and I went and tried to redeem, and they just locked my account. I’ ...
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Unresolved
Pulsz Casino - Redemption requests
$2,510
Unresolved
Pulsz Casino - Redemption requests
I made 2 redemption requests at Pulsz. One for 2/27/26 for $899.20 and one on 2/28/26 for 1611.10. The following day, they locked my account. I ...
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Unresolved
Pulsz Casino - Please send me my funds
$475
Unresolved
Pulsz Casino - Please send me my funds
Hello, I have had a Pulsz account for a long time and have had several referrals on the account and redemptions in my account. For some reason, when ...
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