5 years ago
Hello, my pokerstars account has been restricted for almost a week now. Due to Routine security investigation that is supposed to be resolved in"minutes", I have received the email that requested id+proof of address which I sent right away to pokerstars support, since then despite sending in numerous emails to their support, I only received one answer - your verification is pending, emailing us again about the this issue will only slow down the process...
This is really unacceptable, I never had any issues with pokerstars before, having made deposit just prior of $400 I was looking to partake in specific tournaments. What is taking such a long time?
