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PokerStars Casino - Payment of €45,500 delayed for well over 20 days now

Complaint Info
Disputed casino PokerStars Casino
Reason Delayed payment
Amount € 45500
Posted on June 6, 2019

Hi. Good morning to everybody. As it has been usual lately among the users of PS (even those who take the longest time) we feel forgotten by the customer service. I made a withdrawal to my bank account of 45500 € 20 days ago, well, it is still in revision status and obviously nobody responds to any of the 20 emails that I have sent. Before they took 3-5 days. It is amazing the deal with the client that they are having lately.

Posted on June 11, 2019

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

PokerStars Casino Complaints

  • 101 of 159 resolved
  • 2 days avg response
  • 5 days avg complaint life
  • 2,833 USD avg amount

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