Hello. I am currently being ignored by PokerStars Casino regarding my account being restricted randomly. I deposit with toditocash method and I couldn't even play one tournament or nothing, they just restricted randomly my account is slchibom. I can't use my funds and I can't take them out. I have send them more than 6 emails and they don't answer or give me a reason.
“Your account has been temporarily restricted pending a routine security investigation. We apologize for this delay.
These checks are usually completed within minutes, after which time your account will either be re-opened with full functionality, or you will receive an email explaining required next steps.”
I have been waiting now 48 hours and I need the money now or to play.
they asked for mi id and other papers I have send them all.
