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PokerStars Casino - Account closed and still not open after depositing $360 14 days ago

UNRESOLVED
Complaint Info
Disputed casino PokerStars Casino
Reason Verification issues
Amount $ 360
Posted on June 28, 2019

I paid $ 360 in poker stars, where poker stars suddenly said they were going to make a general security check that will only take a few minutes. Now I have been waiting for 14 days and written lots of emails without any response from them.
My account should be closed for a few minutes, but it has been closed for 14 days now
I don't understand what's going on, bad style of pokerstars.

PokerStars Casino Complaints

  • 101 of 159 resolved
  • 2 days avg response
  • 5 days avg complaint life
  • 2,833 USD avg amount

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