On Saturday, January 23, 2022 I created an account with play24bet and initiated a Bitcoin deposit of 0.00056881 BTC. I received a notification right away that I must make an addition deposit which I did of 0.00024314 BTC.
I received an email confirming my deposit but it was never credited to my account.
I tried initiating contact with the casino via their live chat option but I never received a response on their end.
It has been two days and still nothing.
I am requesting that the casino operator to issue me a full refund and close my account.