Payout keeps being delayed
The casino claims to do everything in the customers' interest. However, my experience is that the keep stalling and stalling when it comes to payouts.
My withdrawal request has been in the Payout box for a week now. Documents I sent were received last Friday and today I received confirmation of approval of the documents. Now they claim to have to verify everything with the bank, which will take another! 24 hours.
A very bad start for a new casino which wants to get new players.
What can I do?
Please help!
Thanks
Ann
My withdrawal request has been in the Payout box for a week now. Documents I sent were received last Friday and today I received confirmation of approval of the documents. Now they claim to have to verify everything with the bank, which will take another! 24 hours.
A very bad start for a new casino which wants to get new players.
What can I do?
Please help!
Thanks
Ann
Goliath Casino Complaint Stats
Resolved
4 / 7
Avg. Amount
$988
Avg. Complaint Duration
5 days
Avg. Response Time
2 days
Goliath Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 4 out of 7 complaints in this category have been resolved.
This operator's average complaint duration is 5 days, while the average duration across all operators is 8 days.