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BTC Casino - Payment delayed with no explanation

UNRESOLVED
Bigbetty92 United Kingdom
posted on February 4, 2016.

I requested a withdrawal of 470 mBTC a week ago and still have not received payment. When I talk to the support all they say is it is with the financial department and will take 24 hours, but they have been saying this for a week now. I'm beginning to think I will never see my money.

Bigbetty92 United Kingdom
posted on February 6, 2016.

I have now been in touch with the casino several times and they just continue to say 'I have sent a request to the financial department'. I asked if I could speak to the elusive financial department and they told me no, so I asked if they actually exist to which they responded 'The conclusion is sure to be promoted.' Which seemed like a pretty strange thing to say. I don't believe I will be seeing my money anytime soon. Avoid this casino!