I recently played party city casino because they gave me a no deposit bonus. The rules were 30x play through, and you could cash out 100.00 max afterwards.
i met all the requirements, made a cashout on 16/08/2013 in the morning. They wanted documents which i sent them immediately. A Popup appeared in the lobby where was said:" Documents complete, thank you"
First they said it takes 7 days, then they said 10 days, now its 11 days and still nothing happened. Its still on "Requested". They dont inform the players, they are doing nothing.
I said live support that i will complain, they said, they dont care. Very unfriendly people.
I read all the complaints about this casino. I think they are doing this on purpose