I played at party city on a free chip that was given to me after I had made a deposit and lost. I was given a $100 chip and I went above the required play through and had $1300 dollars on my balance and was told that the maximum I could withdrawal was $100. I had asked if they could just put the $100 in my account with no restrictions and I was told no they had to send it to me. I requested the $100 on August 1st and it is still listed as requested. I have asked 3 different times what going on with it and they told me I needed to wait 10 to 14 days. It is now August 20th and still no change the last response I received from them with the live chat was I will report this to my manager to investigate. I must assume the manager works in the payout department.