Max Casino - No payouts after more than a month

posted on May 28, 2015.

25.04.2015 made several requests to payout from this casino. In sum: 4 requests with 15000 Russian rubles each on Qiwi = 60000 rr or 1200$.
After about a week write to support about my payouts. They told me to wait my money on Qiwi. 3 weeks past. Support still answers only wait, money will be soon. I've made about 8-10 conversations with support for that time.
1 month pasted... New answer from support: no payout until we reboot casino!
After 3-4 days go to support for the last time and ask them about this rebooting and when it ends. Support: we don't have any information about such rebooting and we didn't hear about it at all! Wait for your money! Shutting the conversation and go to other support there.
Asking him about the rebooting... same answer, but now support tells me another reason about delays: we have problems with money processing! and there were no payouts!
So in last 4 days support gave me 3 different answers on my questions.
And still no answer about when this payouts happens.

posted on May 31, 2015.

I recieved mail from support in 2 hour after complaint have been posted. Thank you very much Askgamblers! Money already recieved from them!!! Support in this 2 days worked as it has to be!!

posted on June 1, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.