Ag Awards

Always Cool Casino - No payments of winnings from Always Cool Casino

Complaint Info
Disputed casino Always Cool Casino
Reason Delayed payment
Amount € 380
Posted on July 23, 2014

I made withdrawal request of 380 euro on 26th June after playing on and wagering the 55 free bonus. I submitted the requested ID docs and later my neteller account but still have not received the payment of my winnings. The support system keeps referring me to the original ticket which still remains open with no progress. please help!

Posted on July 19, 2012

Hello thanks for your assistance. AC have now transferred the funds to my account. They got there eventually but it was hard work. I may try them again to see what happens. Wish me luck. Will keep you posted.


Posted on July 20, 2012

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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