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Sunset Slots Casino - No payment, account frozen

Complaint Info
Disputed casino Sunset Slots Casino
Reason Delayed payment
Amount € 2500
Inactive user
Posted on March 2, 2017

Hi my name is toni i played in sunset slots casino.I played with 500% welcome bonus. After my wagering was done i send documents and made withdrawal. Without eny reason casino froze my account and i did not get payment. There is 2500euros in my account i get one 500e paymentt Casino dont answer to my e mails and i cant go to chat with them because my account is froze....and this all happened about 3 weeks ago.thank god that i have proof of this issue.

Posted on March 5, 2017

Dear Sunset Slots Casino,

Please let us know if there's some update regarding this case.

Posted on March 11, 2017

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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