On sign up with this casino the was some errors in my details. As soon as I was aware I let the casino know of the situation! Since then I had a withdrawal of 1300 pending back in April 2018. The withdrawal was cancelled by the casino and was advised I would be contacted by their relevent former. I have since made the withdrawal again and has been pending since 01/05/2018. I have still yet to receive any contact from their relevent didn't regarding the deposits returned (£1300) or withdrawal honoured (£1300)
When I go on chat they tell me the same old story. Someone will contact you very soon. I have had no contact at all I have asked several times via email to honour withdrawal or close account and return deposits. I get no response.
I am now considering court action but would rather hope this could be resolved before court
| Disputed casino | Simba Games | |
| Reason | Verification issues | |
| Amount | £ 1300 |
Simba Games Complaints
- 1 of 4 resolved
- 3 days avg response
- 5 days avg complaint life
- 492 USD avg amount
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Unresolved
Simba Games - Refund promised, but not given
£37
Unresolved
Simba Games - Refund promised, but not given
I deposited 36.90 with this company. I had apparently has anaccountclosed at a sister site in 2015. Their system allowed the deposit to go through. It ...
Read more -
Unresolved
Simba Games - My withdrawal is taking too long
$178
Unresolved
Simba Games - My withdrawal is taking too long
Hi dear, Sorry for my last complaint, it wasn't detail. - First, I found Simba Games had welcome package, so I signed up and deposited 30$. - Then ...
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Resolved
Simba Games - Account locked, £1500 blocked
Resolved
Simba Games - Account locked, £1500 blocked
It started about a week ago, I won £2000, withdraw. Woke up to find my withdrawal had been cancelled and the money list. Thinking maybe it was my son ...
Read more
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