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INR 5000 Deposit Not Credited to Mostbet Account After 5 Days


1 year ago
Dear AskGamblers Team,

I am writing this complaint against Mostbet regarding a failed deposit of ₹5000, which I made on 12th July 2025 at 12:45 PM IST.

The UPI transaction was successful from my bank's side, and the money was deducted. However, even after 5 days, the amount has not been credited to my Mostbet account.

Here are the transaction details:

Mostbet Account ID: 101728067

UTR Number: 124516962658

Deposit Amount: ₹5000

UPI ID Used: narmad­adi­spo­sel­99@­ind­ianbk

Date & Time of Deposit: 12 July 2025, 12:45 PM IST

Remarks in Transaction: For Mostbet Add Money


I have sent multiple emails to their support addresses:

[email protected]

[email protected]


In response, I keep receiving the same automated message asking for deposit details — which I have already sent multiple times, including the payment screenshot.

Despite this, no real support or resolution has been offered. This delay and lack of response raise serious concerns about Mostbet’s handling of user funds.


---

🙏 Resolution Requested:

Immediate credit of ₹5000 to my Mostbet account

Written clarification for the delay

Assurance that future deposits will be processed on time
Disputed Casino Mostbet Casino
Amount ₹5000

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Mostbet Casino management acted in accordance with their Terms and Conditions.

The disputed transaction was remitted to an alternative recipient, and there was no fault in the casino's actions. The AskGamblers Complaint Team strongly advises you to contact your bank and request a chargeback.

Based on the abovementioned information, the AskGamblers Complaint Team decided to reject the case

User name loyalty-level-2

Dear AskGamblers Team and Mostbet Support,


Thank you for your acknowledgment. However, I find Mostbet's reply — “we will wait for the AskGamblers team's response” — to be evasive and disappointing.


Let me reiterate the core facts of this dispute, with undeniable evidence already submitted:



📌 Verified Transaction Details:


User ID (Mostbet): 101728067




Date & Time of Payment: 12th July 2025, 12:45 PM


Amount: ₹5000


Sender UPI ID: 7284806459@upi (Union Bank of India)


Recipient UPI ID: narmad­adi­spo­sel­99@­ind­ianbk


UTR Number: 124516962658


Remarks: "For add money"




🧾 Proofs Already Submitted:


1. UPI App Screenshot (PAID & Successful)



2. Union Bank Official Transaction Receipt



3. Confirmation email from UPI/BHIM that the payment was delivered



4. Complaint record with Union Bank for chargeback



5. Email logs showing zero resolution from Mostbet support



❗ Key Questions Mostbet Has NOT Answered:


If the UPI transaction was successful and credited, where did the money go?


Why does your finance department say “no such deposit exists” despite complete proofs?


Why is there no reference number or denial proof from your side?


Why hasn’t the ₹5000 been refunded or credited to my account yet?




🧠 Let’s Be Clear:


I have followed every due process:


Submitted all verified documents


Cooperated with Mostbet’s Telegram & Email teams


Logged official complaint with Union Bank


Reached out to the recipient bank (Indian Bank) for UPI dispute



If Mostbet still refuses to resolve the issue, it’s no longer a payment delay — it becomes a financial malpractice.




🚨 Request to AskGamblers:


I kindly request AskGamblers to:


Push Mostbet for a final resolution


Verify the recipient UPI account’s link with Mostbet


Hold Mostbet accountable for keeping the user's money without providing service




Conclusion:

I am not asking for favors. I am demanding what’s rightfully mine.

Mostbet must either:


1. Credit ₹5000 to my account, or



2. Provide a legitimate written reason backed by evidence as to why the money has vanished.




Enough delays. Please take this matter seriously and resolve it transparently.


Sincerely,



🆔 Mostbet ID: 101728067

📅 Transaction Date: 12 July 2025

📂 Proofs: All uploaded to AskGamblers

User name
We had a verification of this case, we have sent details to suppor­t@a­skg­amb­ler­s.com, we will wait for the AskGamblers team's response.

Best regards, Mostbet.
User name loyalty-level-2
Dear Mostbet Official,

Your repetitive copy-paste denial that "no such deposit exists" is not only disappointing — it’s deceptive, misleading, and exposes your system’s complete lack of integrity.

Let’s set the record straight once again, for all readers and your internal audit team (if any real team even exists):

✅ Reconfirmation of Facts (Backed by NPCI & BHIM):

Date of Deposit: 12 July 2025

Time: 12:45 PM

Amount: ₹5000

UTR/Transaction ID: 124516962658

Paid To UPI ID: narmad­adi­spo­sel­99@­ind­ianbk

Bank: Union Bank of India (verified)

Reference: "For add money to Mostbet"

📎 Proofs Attached via Email (Sent on 14th July, No Reply Yet):

✅ Bank Statement screenshot showing ₹5000 debit

✅ BHIM UPI confirmation mail from NPCI (dated 18 July 2025)

✅ Transaction success screenshot from Union Bank

✅ My Mostbet ID screenshot (User ID: 101728067)

🔍 BHIM-UPI/NPCI Statement:

> “Your transaction is successful and the amount has been credited to the beneficiary.”

NPCI themselves confirm success. So now the question is:

> ❓If my money didn’t go to Mostbet, where did it go?
❓If the beneficiary UPI ID is yours, how can you claim no deposit was made?

🛑 Is Mostbet Calling All Official Proofs Fake?

You ignore:

NPCI’s confirmation

Bank record

UPI receipt

My consistent follow-ups

Then what exactly would you accept as real?
Or are you simply trying to bury every claim under scripted denial, hoping customers give up?

📌 Reminder: Terms & Conditions Violation

Your own T&Cs mention that deposits made via official UPI IDs must reflect within a reasonable time.
Failing to reflect legitimate deposits, without technical proof or reversal ID, is a direct breach of consumer protection laws under the Information Technology Act, 2000 (India) and FEMA rules.

📣 Message to Trustpilot Readers:

> ⚠️ Mostbet is a textbook case of how betting platforms mislead users in India.
They’ll show you flashy bonus offers, take your money via UPI, then deny all responsibility once the transaction is done — even with official proof.

They don’t have real-time payment tracking. They don’t respond to emails.
And when they do, it’s to gaslight users and discredit valid evidence.

📣 Final Demand:

You still have 48 hours to manually verify the UPI transaction via your merchant backend and credit my ₹5000 — OR refund it to my bank.

Failing which:

🚨 Complaints will go to:

RBI Ombudsman

NPCI/BHIM Escalation

Cybercrime (Section 66-D: Online Cheating)

Union Bank Fraud Division

Google Indexing of Public Scam Reports

YouTube & Telegram Scam Alert Campaigns

📎 Hashtags & Keywords for Visibility:

#MostbetScam #UPIFraud #OnlineBettingFraud #BHIMNPCIProof #MostbetIndia #TrustpilotWarning #FakeBettingSite #MostbetCheat #DepositScam #CybercrimeAlert #MostbetFraud

You may delete comments, but you can’t delete facts.
You may ignore my email, but the NPCI screenshot speaks louder than your support team.

🔴 Every user reading this:
Avoid Mostbet. It's not just a scam — it's a trap.
Screenshot_20250720-210243.jpg IMG-20250720-WA0003.jpg Screenshot_20250719-114706.png Screenshot_20250712-191616.jpg

Mostbet Casino Complaint Stats

Resolved 160 / 166
Avg. Amount $1,496
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

Mostbet Casino Complaints

See all complaints for this casino
Severe 39Day Withdrawal Delay and Systematic Laundering of Player Funds MostBet Casino

Dear AskGamblers Team,


I am launching this official complaint against MostBet Casino regarding a severe and intentional withholding of my legitimate funds. The casino is actively refusing to pay out my balance, ignoring all internal communication channels, and hiding behind automated, meaningless excuses.


Here are the specific details of my account and the disputed transaction:

- Player ID: 267998888

- Registered Email: < email removed >

- Disputed Amount: 350 PLN

- Date of Withdrawal Request: July 3rd, 2026


Case Chronology & Misconduct:

1. On July 3rd, 2026, I requested a standard withdrawal of 350 PLN. My account was fully verified, and the funds were accumulated purely through raw, legitimate gameplay. No active bonuses or unfulfilled wagering requirements were attached to this money.

2. In mid-July, without any warning or justification, MostBet completely blocked my account access. They only unblocked it after I initiated massive public exposure regarding their shady tactics.

3. While the account access was restored, the core issue remains completely untouched: my 350 PLN withdrawal has been stuck in a "pending/processing" status for exactly 39 DAYS.


Total Failure of Communication:

I have exhausted every single standard and advanced communication method available. I have sent direct, detailed inquiries to five (5) different official MostBet support channels, including:

- [email protected]

- [email protected]

- [email protected]

- [email protected]

- [email protected]


Every single email has been completely ignored. There is absolute radio silence from their support team.


The only "contact" I receive is via the public Trustpilot forum, where their official representatives post automated, machine-translated lies stating that "the technical task is in progress" and asking for "patience." It does not take 39 days to fix a "technical issue" for a simple 350 PLN bank transfer. MostBet refuses to provide a specific payout date and flatly refuses to provide an official bank transfer receipt or valid transaction tracking numbers (such as ARN or RRN codes) to prove the funds ever left their system.


Pattern of Predatory Behavior:

I must emphasize that this is the third time MostBet has subjected my account to extreme payout delays and financial games. This is not a one-time technical glitch; it is a clear, systematic pattern of holding player funds hostage in hopes that the customer will give up. Let's call a spade a spade: keeping a player's money for nearly 40 days without explanation or documentation is open theft.


Requested Outcome:

I ask the AskGamblers team to intervene immediately, expose these predatory financial practices, and compel MostBet Casino to finalize this transaction. I demand either the immediate processing of my 350 PLN to my bank account or the immediate provision of an official, traceable bank receipt containing valid ARN/RRN tracking numbers.


I have fully documented this entire 39-day ordeal and am ready to upload all necessary evidence, including bank statements (proving zero funds received), screenshots of the unanswered emails, and the casino's copy-pasted public responses.


Thank you for your time, your mediation, and for protecting the integrity of the online gaming community.


Sincerely,

< full name removed >

Player ID: 267998888

Chart Pointer
39h left
zł350
Account temporarily closed on July 2nd still not verified and withdrawal delayed

Dear AskGamblers Team,

I am submitting this complaint regarding my account at Mostbet (Account ID: 279549898), which has been frozen without a legitimate explanation since July 2nd.

I have fully complied with all verification procedures and provided all requested identity documents several weeks ago. Despite my continuous efforts to resolve this issue, Mostbet's support team has either completely ignored my emails or responded with generic, automated template messages. Furthermore, for days now, their live chat support has refused to provide any real information or updates, effectively leaving my messages unanswered and completely ignoring my inquiries.

Currently, I have a balance of 44,388 HUF remaining in my account. I urgently require access to my funds, and holding them for several weeks without valid reasoning or proper communication is completely unreasonable.

I am attaching all relevant screenshots and evidence to this complaint, including proof of my blocked account status and recent live chat interactions showing their refusal to respond or provide substantive assistance.

I kindly request your assistance in mediating this issue with Mostbet to expedite the verification process and unblock my account so I can access my funds.

Thank you very much for your time, support, and dedication to helping players.

Best regards,

<full name removed>

Registered Email: <removed>

Account ID: 279549898

Status solved Resolved
Ft44,388