I was fortunate to build up my withdrawable balance to $20603.05 on 08/18/14. I was ready to start withdrawing funds. They only allow you to withdraw 2500 at a time by wire transfer. I emailed the signed fax back form along with the front and back of my id and my credit card I used to deposit and 2 copies of proof of my address. And I waited. So I contacted the chat line to find out how long verification would take. They stated 2 business days.
I received approval on 08/20/14 but I had a zero balance in my account. When I contacted the toll free number they stated that I had played all of the money and it was gone.