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Winbig 21 Casino - Delayed money transfer

UNRESOLVED
posted on July 25, 2017.

I am still waiting for my earned money. I have send them all my documents. They don't answer me. I am waiting for 15 days. I am a member of this casino for a long time. I don't had problems with them before. I don't now why i have problems now. They must transfer to my account 412 €.

I hope you can help me, I don't now what else I can do.