Dec 3 2024 I went to redeem my winnings which was a total of $750 that same day I got a email stating my request was received then I got another email about 30 45 min later sayin. That my request was approved and I woukd b receiving my winnings in my personal bank account within 3 business days and that was 4 days ago nearly 5 day now considering the time of day it is right now I just want my money that's how I was buying my kids Christmas I've been in contact wit them the past 4 says some times 2 or 3 times a day countless emails I have sent to get the same response from every individual which was the same response there co workers gave to its ridiculous
Complaint Info

Dear Mega Bonanza Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Mega Bonanza Casino Complaints
- 2 of 12 resolved
- 2 days avg response
- 4 days avg complaint life
- 3,429 USD avg amount
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Unresolved
Mega Bonanza Casino - They hadn’t verified my account
$3,000
Unresolved
Mega Bonanza Casino - They hadn’t verified my account
I can’t believe it, but after spending almost $2,000, I finally won something. I redeemed $500 of my winnings; I know it's not much, but that’s ...
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Unresolved
Mega Bonanza Casino - Redemption declined so resubmitted it
$19,000
Unresolved
Mega Bonanza Casino - Redemption declined so resubmitted it
I won big on mega bonanza casino and am trying to get my redemption. I got contacted by them and they asked for proof of deposits to site and proof of ...
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Resolved
Mega Bonanza Casino - Won't fill my redemption
$9,200
Resolved
Mega Bonanza Casino - Won't fill my redemption
I am extremely frustrated with the ongoing issues regarding my redemption request. Despite providing all requested documentation... AND MUCH MORE, ...
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Unresolved
Mega Bonanza Casino - Delayed redemption since November
$500
Unresolved
Mega Bonanza Casino - Delayed redemption since November
I have been trying to redeem 500.00 since 11-15-2024 With no redemption, they continue to ask for bank information which I sent in at least 10 times ...
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