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Mega Bonanza Casino - I just want my money I won

UNRESOLVED

Complaint Info

Disputed casino

Mega Bonanza Casino

Reason

Other

Amount

$ 750

3 months ago

Dec 3 2024 I went to redeem my winnings which was a total of $750 that same day I got a email stating my request was received then I got another email about 30 45 min later sayin. That my request was approved and I woukd b receiving my winnings in my personal bank account within 3 business days and that was 4 days ago nearly 5 day now considering the time of day it is right now I just want my money that's how I was buying my kids Christmas I've been in contact wit them the past 4 says some times 2 or 3 times a day countless emails I have sent to get the same response from every individual which was the same response there co workers gave to its ridiculous

AskGamblers
3 months ago

Dear Mega Bonanza Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.