Dec 3 2024 I went to redeem my winnings which was a total of $750 that same day I got a email stating my request was received then I got another email about 30 45 min later sayin. That my request was approved and I woukd b receiving my winnings in my personal bank account within 3 business days and that was 4 days ago nearly 5 day now considering the time of day it is right now I just want my money that's how I was buying my kids Christmas I've been in contact wit them the past 4 says some times 2 or 3 times a day countless emails I have sent to get the same response from every individual which was the same response there co workers gave to its ridiculous
Complaint Info
Dear Mega Bonanza Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Mega Bonanza Casino Complaints
- 2 of 17 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 3,674 USD Avg. Amount
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Unresolved
Mega Bonanza Casino - Account closed after redemption request
$250
Unresolved
Mega Bonanza Casino - Account closed after redemption request
I did not violate any terms and conditions, and I read them ALL. They only closed my account because I won, and they don’t want to pay me. It’s ...
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Unresolved
Mega Bonanza Casino - Slow redemption
Unresolved
Mega Bonanza Casino - Slow redemption
I’ve won a decent amount of money and this site will not pay me. I’ve chatted countless time with support and they all give me different answers. ...
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Unresolved
Mega Bonanza Casino - Trouble with redemption
$5,700
Unresolved
Mega Bonanza Casino - Trouble with redemption
I submitted a redemption on 2/28 that has yet to be processed, I believe that this is just a stall tactic on their part not to pay, after multiple ...
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Unresolved
Mega Bonanza Casino - Pending 14k
$14,000
Unresolved
Mega Bonanza Casino - Pending 14k
I hit the jackpot 14k on their website.It's been 10 days, and my money remains pending.I verified and have smooth redemption for 1k, 800$, but the ...
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