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Jackpotter CasinoWithdrawing delay 23 hours


3 weeks ago
I signed up using the AskGamblers bonus code and the promo code 'ask100'. I have met the requirements by completing the wagering conditions, yet the withdrawal process is facing a significant delay. Every time I lodge a complaint, the answer is always the same: the request is under review. I do not consider a delay of nearly 24 hours to be reasonable.
Disputed Casino Jackpotter Casino

Discussion

User name

Dear @lamaah2555,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Muhammad,

verifi­cat­ion­/wi­thd­rawal process usually takes 1hr. Please note that while we aim to process withdrawals as quickly as possible, all withdrawal requests are subject to our standard security and verification procedures. In some cases, if there is missing all important documents, these reviews may take longer than expected to ensure the safety of all transactions and compliance with our Terms & Conditions.

If you have any additional questions or need further assistance, please don't hesitate to contact our support team which is working 24/7. we're always happy to help
User name

Dear Jackpotter Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name

Dear @lamaah2555,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Jackpotter Casino Complaint Stats

Resolved 1 / 2
Avg. Amount $54
Avg. Complaint Duration 10 days
Avg. Response Time 3 days
Daily-Freespins
COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (260)

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