Having troubles cashing out

I got 50$ no deposit and wager it, after that i make deposit of 21 for verification purpose, then their support ask me to provide documents(id, credit card, bank statement), i send them all this things, some of them few times, they ask me for bank statement which i send them about 5 times, because first time it was without postal code, then because it is too pixaleted, after that because it was in pdf not jpeg, after all they accept my documents, main problem was my home phone number, when i register i put my old home phone number which is not in use anymore, i contact support and ask them to change my home phone number to my mobile phone number , they do that, and they contact me on my mobile phone to prove my identity, but problem is they want bill for that old home phone number which is not in use, and i dont have it, i said i made mistake and they contact me on my currently home phone number if it is necessary and i gave them link from my phone company where they can find it but they reject it, never heard and never have problem with home phone number, i give them all documents which they approve, they call me on my mobile phone and now they reject to give me 250 $ which i won , hope you can do something, if it is necessary i can send you screnshots of whatever you want, thank you very much, Zvonimir

Made a withdrawal request about a week ago, I just received an email stating I have to submit documents for my daughter who had an account at one of their sites. They are saying only 1 account is allowed from thesame IP, we have always used our own pc's when playing, but they are saying they are linked together. They say in order ffor me to get my payout documents regarding her such as (ID, utility bills, checking accounts, credit cards, etc are needed. She does not want to send them this personal information as she no longer plays there, she had tried to get a payout some years back, but they never paid her. What can I do????