I have exhausted myself trying to work with Fortunejack on this Issue I was betting .4 ETH per spin on a game called More Cash and to my surprise hit a bonus of 131 ETH. As you can imagine I was ecstatic to win this amount. I then decided to withdraw 152 ETH which included some of my own that were on the site already around 30 ETH.
As I had been on a losing streak until then I wanted the withdrawal to refill the losses from my accounts.
Once I withdrew the funds were pending and now have been for 3 days. They say they have to wait for the provider. Wait for what? I won the winnings in the game fair and square and was betting a large amount per hand.
They are holding my winnings from leaving as well as my own deposited funds at the same time.
This is ludicrous all i get from them is that the provider has not sent a response.
I am attaching the files here to show
I WANT MY FUNDS THAT I AM LEGALLY ENTITLED TO RELEASED TO ME.