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Bug bounty and no reward for reporting


4 years ago

I have found in admin panel of fortunejack casino , that can lead to user information leakage , after asking if they reward such finding I got this answer :

Hi Secuaudit Contact,

We do not have bug Bounty system, but usually we reward users according to the size of a bug they have detected.

Best Regards,

FortuneJack Team

I prepared my report and sent it to team they fixed the bug very quickly the same day, but never sent me any reward every time I ask for the reward I receive the same answer :

Hi Secuaudit Contact,

This is to inform you that your request/email has been received. We will transfer it to the relevant team and update you shortly.

Best Regards,

FortuneJack Team

1 week later they closed ticket without rewarding the security report.I don't recommend to work with Fortune Jack team if you find any vulnerability .

Disputed Casino FortuneJack Casino
Reason Other

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Is resolved you can close this ticket please i ve bet amount to get minium requirements amount for withdraw and sent a withdraw request.
User name loyalty-level-2
Got 100$ the lowest bounty ever but minimum withdraw is 150$ for btc and all other withdraw methods are disabled (skrill) an you add 50$ or remove minimum withdraw so we can close this case ( my btc wallet is to send directly
36GhuB­1SA­yp9­DFC­Vh3­yQA­Zre­fdP­jebPtoV )
User name loyalty-level-2
Received 100$ but money is locked minimum withdraw is 150$ kindly ask you to add 50$ or activate minimum withdraw to 100$ for my account I ll sent you next report for free since I don't want any next reward

FortuneJack Casino Complaint Stats

Resolved 71 / 73
Avg. Amount $7,965
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

FortuneJack Casino Complaints

See all complaints for this casino
Unjustified confiscation of $1,825

On June 7, I registered on the site and made the first deposit of 1300$. June 8 After the game, I won and asked for money for withdrawal. Immediately received a notification in the mail - you need to pass the KYC verification. On the same day I passed it, and the next day I received a payment. Now my account is fully verified! It is important! On June 10, I make a deposit of 1200 dollars. I lose everything. June 11th I deposit $1900. I lose everything. June 16 I make a deposit of 2000 $. After the game, my account becomes 6375$. On June 20 in the morning I make a withdrawal request. Fortunjack won't pay out my money citing some standard check... June 21 in the evening they send me an email saying that my account was linked to some other account, which was previously blocked for some bad actions and now all my winnings are canceled! I that I can only take the deposit because they are so kind! As a result, my deposit was 6375 dollars, and they allowed me to withdraw only 4550 dollars!!! $1,825 was withheld!

I repeat once again - my account has been fully verified! While I was losing, Fortunjack turned a blind eye to everything??? Or was there no connection? But as soon as you saw a large amount on my account, you immediately didn’t want to pay???

Now my account is already blocked. Fortunjack covers his tracks very quickly. If you ask me to make new screenshots, I won't be able to make them for you. But I have done some.

My deposits and my balance - https://prnt.sc/Fr35N2X5Jvw6

Ask KYC - https://prnt.sc/BhdzupGtGMid

KYC finished - https://prnt.sc/OkoU2ubqAHo_

Delay of my last withdrawal - https://prnt.sc/W0sr7AMosFp2

fortunejack not want pay - https://prnt.sc/YxtyeVc9qemM

my bets https://prnt.sc/-V98g3_fxaK1


Fortunjack is not consistent in his actions! A fully verified account suddenly decided to be accused of having links with some other accounts! Clearly a scam! Fortunejack, you can close the dialogue by mail! And here you will have to answer for your theft! In order to close this dispute, I demand the return of my honestly won money! Fortunejack, you have no right to steal money unilaterally like that! And then close the dialogue! I have verified my identity! You are obliged to carry out such a check on each account so that there are no matches! Then people will bet safely! Before leaving a complaint here, I corresponded on another forum https://bitcointalk.org/index.php?topic=5457112.0. It was there that I was offered to file a complaint with you. Fortunejack, in his uncertain answer, wrote something like this - we do not have any evidence, but the analysis of the behavior on the account allowed us to draw such a conclusion! If you look at my rates, then the answer Fortunejack will seem very strange to you! Approximately the same thought from the bitcoitalk community. Especially when I was losing at first, they let me bet. And as soon as I won, they refused to pay. For example, if I lost, then the Fortunejack remained in a very big plus and there would be no problems! It turns out a very tricky game!

Status solved Resolved
$725