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FortuneJack Casino - Etherium withdrawal delayed

RESOLVED
Complaint Info
Disputed casino FortuneJack Casino
Reason Delayed payment
Amount $ 7602.92
kkxxoo Australia Message
Posted on July 7, 2017

So i deposited my ETH into FortuneJack Casino. I won and was withdrawing 46.66 ETH. They delayed me and then i received a message in my inbox saying the concern was different IP Address being used. So I had to reply to that email and in 50mins was fixed. Total withdraw time 2-4hrs.

Today I won again and I am withdrawing 30 ETH, it is taken 3-4hours now. It is still pending. They told me in chat will be done in a few hours. Now the reason why I am submitting this complaint is because with Crypto we cannot wait soo long since the market is really volatile. I am sure many that do crypto gambling buy crypto and then gamble it and if they win they want to get back into FIAT. So now i am stuck waiting on them to do security checks. Surely there has to be a better method then currently being adopted by FortuneJack Casino

kkxxoo Australia
Posted on July 7, 2017

has been recitified.

AskGamblers
Posted on July 7, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

FortuneJack Casino Complaints

  • 53 of 55 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 6,239 USD avg amount

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