Hi
I have submitted My face I'd, bank statements, proof of ID and address and also Mobile phone bill.
I won £5000 first and then £250
The £250 has been paid but the £5000 is being withheld subject to further verification.
Is it fair to pay a smaller amount with basic verification and then ask for further documents for a larger amount?
I have provided all documents, been told its being processed and now am left I'm limbo.
I have provided face I'd and a picture holding the ID, I've provided bank statements, proof of address and proof of ID
£250 has been paid out as a separate withdrawal but the £5000 is still under approval.
One representative said all verification is complete and the withdrawal will be processed at the " earliest convenience " then another said they need statements from a bank account I do not own or am associated with.
I would like this resolved and to receive My £5000 as they have paid out £250, they should pay out the larger amount too.