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Sloto' Cash Casino - Documents rejeted and account closed without reason

Complaint Info
Disputed casino Sloto' Cash Casino
Reason Verification issues
Amount $ 180
Posted on November 28, 2015

I really do not understand why slotocash close my account when I want to pull the victory for $ 180 and they said:

 Dear Neyko,

Thank you for contacting Slotocash Casino.
After reviewing the documentation submitted, your account did not pass our internal security checks. A decision has been made to close your account. This decision will not be reversed. As per our Terms and Conditions:
 10. The Company reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation may be credited to you, however, the Company reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your Casino account in any circumstances Including:
In the event a new account under your name is created, it will Also be closed.
Security Team

whereas all the documents that I submit are very clean and clear.

I want proof and reason why my account is closed.

Help me please askgambler.

Posted on November 30, 2015


You submitted fraudulent documents

Also the fact that you opened 2 askgamblers threads at the same time about the same issue with 2 different usernames speaks for itself


Please stop trying to give our casino a bad name

Mr Sloto

Posted on December 1, 2015


Thank for your reply

But i dont understand what your mean?
whether you can provide an explanation why my account is closed ?
and what you mean about document fraud?

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