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BC.Game Casino - Deposit of 1000 not credited in my gaming id

13 hours left for BC.Game Casino to respond.
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Complaint Info

Disputed casino

BC.Game Casino

Amount

₹ 1000

Posted on February 5, 2025

Hello sir, I need your urgent help.

It has been above 40 days I have not received my deposit of 1000.

I deposited 998.86 INR, 1.14paise was already in my gaming account

But still not yet received my deposit in my account.

I sent them all information bank statement video etc.

They where creating tickets but eventually they got failed.

I want your urgent help plz help and credit my 1000 deposit

I am providing you details kindly check it.

Order Details:

Deposit Amount: 1000 INR

Order ID: F-1819­869­920­978­687393

Status: Expired

Created Time: 30/12/2024, 6:23:22 pm

Posted on February 5, 2025

Hi,

Please provide the order number, bank statement from the date of transaction to today, and a video proof. Please follow the guidelines for video proof, as mentioned below. You can send this video to [email protected]. Please also mention the link to this complaint for verification.

Steps to follow for video proof:

1. Prepare two devices: one to execute the appeal process and the other to record the entire procedure. If using a computer, ensure the website URL is always visible.

2. Navigate to Google Play or the App Store on the first device.

3. Locate and launch your bank or payment service app by searching for it in the store.

4. Log into your banking app and conceal your password during the process.

5. Access and display your profile or account details, including the account name and number.

6. Proceed to the transaction history section and present the most recent transactions, covering both incoming and outgoing payments that correspond with the time of the purchase. These should be in the same currency and from the account used for the transaction.

7. To highlight a particular payment, select it from the transaction list to show its details.

8. Provide comprehensive information about the selected transaction, including the total amount in currency, sender/receiver's name, account number, transaction date and time, and current status.

Best Regards
PANDA - BC.GAME

Posted on February 5, 2025

I have sent all details on
[email protected]
Kindly check & deposit my money in my gaming id
I will be grateful sir

BC.Game Casino Complaints

  • 153 of 171 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 3,000 USD avg amount

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