Like the other complaint, red stag is delaying paymentof winnings. Withdrawal posted on 12 12. On 12 15 withdrawal was removed from pending. When I spoke with chat they claimed I didn have a pending withdrawal or processed withdrawal. After providing screenshots and stating the validity of claim the chat person said, oh yes it's processing but blockchain is overloaded so taking longer than normal time to process. The next day I reached out to chat and support. I was again confronted with the fact that there was no pending withdrawal or processed one since October. Again, showed proof and they then found it and stated blockchain was clogged and nothing they could do. The next day I spoke with chat again and this time the person tells me I had redeposited all my winnings. After, back and forth I was told same b's excuse. Then I finally received a response by email from support and also from cashier. One stated it was blockchain problem and out of their hands and other stated it was a problem with their processing. Neither gave any time frame for resolution. Emailed again today and have gotten no reply from them. There was several other conversations with chat service where they made false statements and even tried to have me redeposit 1600 because was in two withdrawals and withdrawal one lump sum to fix an error I was encountering when trying to make an additional withdrawal. They are either attempting to use stall tactics or flat out don't plan to pay . Was going to wait to post this but after checking here to see if just me I saw the most recent complaint and since they are feeding me the same false info I thought others may want to know before depositing here. Oh and fyi, blockchain being clogged will leave a transaction possibly pending longer than expected but the transaction is visible on blockchain, just doesn't confirm transaction for longer than normal. But there are no transactions visible to my wallet. And since been days I'm positive this is not the case. Their silence in the matter speaks VOLUMES!