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Still no payment


8 months ago

I have played here for years and have always enjoyed playing here, and faithfully deposited over a thousand dollars each month for the last 2 years to maintain vip status.

However, I now have 3 approved payouts over a month now for 740/600/900 from both CyberBingo and sister site Vegas Crest.

I have emailed accounting every 3 days in the last 2 weeks, and it's the same story about problems with the processors. I would just like at least 1 of my payouts to deposit here.

I am starting to question CyberBingo now because on the website, it states payouts with crypto to be within 3 days.

I chose Dodgecoin. They even wanted to confirm my Dodgecoin address a week ago, and I thought it was coming soon. Still nothing.

All 3 payouts are over a month old now.

🙏 thank you

Disputed Casino CyberBingo Casino
Amount $740

Discussion

User name loyalty-level-2
Sept 29th at 10:30 will be a week. praying plz 🙏
User name loyalty-level-2
Still no updates as of now. I emailed accounting over weekend. they said they only issue 1 payment each week nothing over 2,000 each week. Still waiting.
User name

Dear @linnypenny,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name loyalty-level-2
I emailed cyberbingo Friday and was told that I should receive my payout in the beginning of next month. I will keep you updated thanks again for all your help

CyberBingo Casino Complaint Stats

Resolved 4 / 10
Avg. Amount $2,053
Avg. Complaint Duration 8 days
Avg. Response Time 3 days

CyberBingo Casino Complaints

See all complaints for this casino
Holding my cashout!
Hello, I just won around $2.400,00 at CyberBingo casino which I made a deposit this morning following a EMAIL I received in my inbox from THEM. here i attached a scream shot of the email! So i went straight to the link and I log in, they asked me for my informations which i though was weird since they send me this send me this email but anyways I did give them my infomation, and after logged on I made a 25$ bitcoin deposit and right after I talk to the live chat suport people regarding this 25 credit i got in my account, so everything was fine! I kept playing till I win around $2.400,00. So I am ready to cashout, earlier today I gave ur the suport employee that i was chatting with me my ID cause I couldn’t upload and everything was ok, so when I tried to cashout it came up that I also have a account with BingoSpirit and now we got a issue! Like WHAT???????? First of all they are diferent company name but if they are own by the same owners and people can’t have account on this both diferent casinos so my only question for them is! WHY CYBERBINGO GOES TO BINGOSPIRIT LIST OF CLIENT’S EMAIL AND SEND THEM A EMAIL WITH A BONUS OFFER? What is the intentions behind that? If people cant have account on both casino! The customer suport only denies help and they know that this is wrong and they keep dening to provide a phone number contact or transfer us to a supervisor! They sent my case to another department and they told me that I will probably only hear from them on monday! This is so disrespectful
Status rejected Rejected
$2,400