I made a deposit of 20 new zealand on the 28th of january whilst opted into a 400 percent match promotion that blatantly says in its terms 20 dollars new zealand would activate. It is now 4 days later and I stil have no resolution this should be an easy fix and its getting unreasonably stretched out and I want what I paid for. I am aware the date of the picture im opted into the bonus is after my deposit who does a picture beforeclaiming a promotion? You assume the casino will hold up to their terms and conditions, I was definitely opted into that bonus at the time of my deposit. I have used the site before and know how it works. Just look at my bonus history pic.
Complaint Info
Disputed casino
Reason

Dear Club Riches Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Club Riches Casino Complaints
- 13 of 14 resolved
- 2 days avg response
- 4 days avg complaint life
- 5,210 USD avg amount
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Rejected
Club Riches Casino - Not paying out 2200
$2,200
Rejected
Club Riches Casino - Not paying out 2200
Dear AskGamblers Complaint Team,I hope this message finds you well. I am writing to provide you with an update on my ongoing issue with Club Riches ...
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Resolved
Club Riches Casino - Unable to process my withdrawal
€160
Resolved
Club Riches Casino - Unable to process my withdrawal
I have been verified by the casino and received 2 payouts on the day I requested my 3rd withdrawal. I requested the payment of €160 on the 7th ...
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Rejected
Club Riches Casino - Error Withdrawal Error sending documents cant reach customer support
kr9,500
Rejected
Club Riches Casino - Error Withdrawal Error sending documents cant reach customer support
Hey. I have a problem with club riches casino. I can't get hold of them I'm trying to use Thei'r contact form to ask If my documents for verification ...
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Resolved
Club Riches Casino - Not paying my winnings for months
€5,000
Resolved
Club Riches Casino - Not paying my winnings for months
Hello,A good casino club riches what get 7 stars on this site.Is the hardest casino I ever played on. I was lucky to win 5000 euro. They keep asking ...
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