I have over $6000 in my account. After an extremely long verification period(over a week). I was finally a verified player and submitted all requested documents. ID, bank statement.
After my account was verified and they received my deposit I was playing for 2 days and then got locked out again....saying it was security. But they didn't notify me until I noticed.
After waiting the 48 hours they requested, they still did not contact me. I had to go through chat support to find out that my account was permanently closed due to fraudulent bank sources.
I have no idea where this is coming from when I supplied a monthly bank statement showing my deposit to them and that it was withdrawn.
After waiting for a long time talking with them they won't pay my winnings. I need help in regard to this. They have used delayed tactics daily, lied many times on when my account will be open.(I.e after receiving funds and submitting required documents)
very unprofessional casino with terrible communication. No contact to anyone that can actually help. Just regular support saying its being worked on.
Please help get my money bank.