Im having the same problem as the many I have read about on this site. Im wanting a payment $3023 which I submitted last week have sent in documents two days ago and have not heard back from them now. Im hoping I can get this issue resolved as soon as possible. I really wanted to see some money put back in my bank account it seem like they have no problem taking my money but don't want to hand back over when I requested a payout I'm very disappointed. I would of kept playing but now am considering closing my account when this is resolved.