I am quite sure other people have fallen victim to this as well.
In march this year I unfortunately had a relapse with problem gambling.
I deposited 1000 pounds with Thrills casino.
However my name was place on a Central Negative Database by Roxy Palace in 2012 at my request and their suggestion due to a serious gaming problem.
At Thrills, I was up to 2500 and tried to withdraw. However I was not able to withdraw to the card with which I deposited. This is due to the fact that my name is on this Central Negative Database. Apparently, from reading online articles this does not happen with some casinos until the withdrawal stage.
My point is I shouldnt even have been able to deposit in the first place.
I have contacted Thrills and they fail to see my point. I believe my money should be refunded. If they can't pay winnings then they shouldn't take deposits.
I will forward the information I have from Roxy Palace and Datacash.
I really hope you can help. I put this block in place to stop me gambling as I have a seroius issue. However some casinos are in a win win situation-refuse to pay when you win but happy to take deposits.
Thanks so much Joanne.