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Casollo Casino - KYC process no reply

RESOLVED
Complaint Info
Disputed casino Casollo Casino
Reason Verification issues
Amount € 294
ciervoblue Argentina
Posted on February 22, 2020

Playing at casollo casino i won 294 euros. i asked for withdrawal and same day sent documents for kyc process at: [email protected]
10 days after never received any reply and withdrawal still pending i sent my query to [email protected] but also didnt reply, chat support doesnt handle this kind of claims. Disaster support.

documents kyc sent (email proof) attached

Posted on February 22, 2020

Hi, payment have been sent.

ciervoblue Argentina
Posted on February 22, 2020

Yes, payment received, thanks a lot!

AskGamblers
Posted on February 24, 2020

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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