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Complaint #80 Casollo Casino

Delaying payment of 1480 EUR for over three weeks

By Makaroni D.

6 years ago

Hello, i am verified user with multiple deposits and some withdrawals,
it always took some time but now its 1480EU and i do not get any response from three weeks.
I thought they resolved issues with payments but looks like it happens again...
I hope askgamblers can help me resolve my case.
Best Regards, Makkaroni.

Disputed Casino Casollo Casino

Reason Delayed payment

Amount €1480

Discussion

AskGamblers

• Support Team

6 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Makaroni

• Poland

6 years ago

Received payment yesterday, thank you for help AskGamblers Team,

your commitment to resolve this case is highly appriciated.

Best Regards, Makkaroni.

AskGamblers

• Support Team

6 years ago

Dear @Makaroni,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name

Makaroni

• Poland

6 years ago

Thank you, payment finally have been sent,

Best Regards, Makkaroni.

Casollo Casino Complaint Stats

Resolved 49 / 56

Avg. Amount $1,076

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

Casollo Casino Complaints

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