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Complaint #62 Casollo Casino

550 euro withdrawal delayed

By Tomasz K.

6 years ago

I would kindly ask for help regarding delayed withdrawal on 550 euro which I made on 2019-12-28. It was my second withdrawal, so my account was already verified and at the first time there were not any problems and no delay. Live chat seems to be unable to help and refers to email helpdesk but unfortunately email helpdesk probably does not exist or at least they don't usually write back. I would like to sustain my positive personal opinion about Casollo but in order to do that I need Your help with my withdrawal to be completed.

Best regards

Disputed Casino Casollo Casino

Reason Delayed payment

Amount €550

Discussion

AskGamblers

• Support Team

6 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Inactive user

6 years ago

The issue was resolved. Thank You.l

AskGamblers

• Support Team

6 years ago

Dear @tkalarus88,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

Casollo Casino

• Representative

6 years ago

Dear Tomasz,
payment has been sent

Casollo Casino Complaint Stats

Resolved 49 / 56

Avg. Amount $1,076

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

Casollo Casino Complaints

See all complaints for this casino

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