Winbig 21 Casino - Still waiting for my payment after more than 6 weeks now

faline France
posted on September 2, 2015.

This is now more than a month I've made ​​a withdrawal request in the amount of 819 euros on Winbig 21 casino (request withdrawal dates 17/07 ) which has still not been processed.
Until now I never had a problem on this casino but my withdrawal requests did not exceed 300 euros.
On chat we have not stopped telling me your withdrawal will be processed in the week but nothing ever happens. Now no one answer me on chat . I also sent several messages to the support that remained unanswered.
What can I do for my withdrawal request to be processed?
Thank you for the answer you can give me

my username in this casino is : crcridu13

Best regards

posted on September 5, 2015.

Dear @faline,

Any update regarding your complaint? Thank you.

posted on December 22, 2015.

This case has been reopened upon submitter’s request and we would like to give it one more chance for a successful resolution.

faline France
posted on December 22, 2015.


My dispute with the casino winbig21 is set. My winnings were paid me and I could do other withdrawal requests which were also paid to me in a timely manner. The casino winbig 21 is a serious casino that offers interesting bonus. I recommend it for fans of slot macines like me

posted on December 23, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.