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bwin Casino - Rejected my deposit but took the money anyway

RESOLVED
Complaint Info
Disputed casino bwin Casino
Reason Amount not credited
Posted on May 16, 2014

I tried to make a deposit on bwin via NETeller, as I always do and never had any problems. but last night I got a message saying the transaction has been rejected, but then I check my NETeller account and the money has been debited.

I ask their support and they tell me there's nothing they can do, as is an external problem. But I have proof that neteller did send the money.

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