Middle of August requested withdrawal of over $5000. Was approved within 2 days. Said it would be in my bank in 10-15 business days. On Sept. 5 I received an email that the transfer had been returned to Bovada "due to incorrect account information". I asked them what the problem is but no response that day. Also charged me $50 return fee? So I resubmitted the request on the 5th of September and included a voided check with all the correct information on it, and included bank address, swift code etc. It was once again approved within 2 days. After 15 business days I contacted them and told them had still not received only to be told it was an estimate (the 10-15 business days). I contacted them again yesterday and told them it was business day 19 now and they assured me the money would be arriving soon. Wrote them again this morning only to be told that they showed the money had been put in my account and I should send them a bank statement! I wrote back and told them I definitely would not send them my whole bank statement, that was confidential and to supply me with the tracking number so I could follow up with my bank and they could investigate. Just now they wrote me and said "wire transfer had been returned to them for incorrect information"........and had charged me another $50 return fee. I can assure you - they have a copy of my voided check that I have used for years. This is some sort of scam and I told them I could see they have no intention of paying me. This has been going on since around the 16th of August. I am beyond discouraged and disgusted. Thank you.
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