Bovada Casino - Bovada investigation

Hi there! Thank you for your patience and understanding. Your account review was completed. Please try logging in again, and let us know if you experience any further issues. If you have any remaining questions or concerns, feel free to reach out to our Customer Service team—we’re happy to assist!

Dear @baolol,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

account is good to go now. I do wish they would have provided a reasoning to why my account was suspended. I even tried reaching out to their chat option with no specific reason given.

We sincerely apologize for the inability of our Customer Support team to provide information about your account status on the 18th March.

The Investigations Team will be in touch with you to provide an update regarding why that action was performed and also address any concerns you may have surrounding your account.

We regret any inconvenience you may have experienced during this time. Please rest assured that although we are currently handling a high volume of inquiries, the callback is pending and we will be reaching out to you soon.

Dear Bovada Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hi there! Sorry for any confusion. As mentioned earlier, the account review has already been completed.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.