Boomerang Casino - Payment not received after 5 weeks

Dear Moldovan Marius,

We hope you are doing well.

We are very sorry to hear that you are in this situation, however, we have no reason to harm our players as we strive to be the best and satisfy the needs of each of our players.
Regarding your unsuccessful withdrawal requests, we would like to inform you that our system will not be able to process a TRX withdrawal to your card because it was rejected by your bank. In this case, we kindly ask you to make a withdrawal using an alternative method, which is available to you in the "Withdrawals" tab.

We hope for your understanding and cooperation.

Best wishes,
Boomerang Casino Representative.

This does not work, because you don't accept to send money to alternative method. Down you can see i tried another method and has been refuzed.

Dear Moldovan Marius,

Thank you for your reply.

It's not that we don't want to. We are very sorry that you have this opinion about our casino. In order to make a withdrawal using the new method, you will need to make a minimum deposit using this method. As we can see, you have not yet made a deposit using the Skrill method available to you, so you will receive an email from the casino, where we will ask you to provide all the banking details of your account to make the payment manually.

We hope for your understanding and cooperation.

Best wishes,
Boomerang Casino Representative.

Ok. I have provided a couple of minutes ago this information on you'r email, and I will bring an actualization on this topic when i will get the payment.

Dear Moldovan Marius,

Thank you for your reply.

We confirm that we have received your details, and as soon as we check them for correctness, we will make a manual withdrawal. If there are any complications, we will definitely inform you.

Thank you for your cooperation and understanding.

Best wishes,
Boomerang Casino Representative.

I confirm that I recived total amount asked in this debate. Tank's and hope for other player's in the future to procide like this without needing to start a complain here on this platform.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.