Complaint #6 BetRepublic Casino

Withdrawal delayed beyond promised time

By Alisa N.

1 week ago

Dear AskGamblers Team,

I am asking for your assistance regarding my unresolved withdrawal issue with BetRepublic Casino.

On July 1, 2026, I submitted a withdrawal request for CAD $550.

Withdrawal Request ID: 44d18e4d-a059-4423-8526-bdd794e7d402

As of today, my withdrawal has still not been processed, and there has been absolutely no progress or update on my request.

I have contacted BetRepublic's customer support numerous times through their live chat. Unfortunately, every response has been the same generic message stating that my withdrawal is "still being processed" or "under review." No one has provided any meaningful explanation, timeframe, or actual assistance.

It has now been more than three business days since I requested the withdrawal. According to BetRepublic's own website and Terms & Conditions, withdrawals are expected to be processed within three business days. Despite this, my request remains pending without any valid reason.

I am simply asking to receive my legitimate winnings. I deposited my own funds, complied with the casino's requirements, and now I am unable to access my money.

I kindly ask AskGamblers to help resolve this matter and encourage BetRepublic to process my withdrawal without any further unnecessary delay.

I have attached screenshots of my communication with BetRepublic's support team as evidence of my repeated attempts to resolve this issue directly.

Thank you for your time and assistance.

Disputed Casino BetRepublic Casino

Reason Delayed payment

Amount $550

Discussion

AskGamblers

• Support Team

1 week ago

Dear @aanmvv,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

BetRepublic Casino

• Representative

1 week ago

Dear all,

We kindly inform you that the requested withdrawal has been completed successfully after forwarding the issue to our payments team. Excuse us for the inconvenience caused by this delay.

Thank you for your understanding.

Best regards,

BetRepublic Team

BetRepublic Casino Complaint Stats

Resolved 4 / 4

Avg. Amount $776

Avg. Complaint Duration 6 days

Avg. Response Time 3 days

COMPLAINT REFERRED BY AGCCS PARTNER Time2play (79)

BetRepublic Casino Complaints

See all complaints for this casino

Complaint Regarding Delayed Withdrawal Processing

BetRepublic are trying to scam me leaving me with nothing but a poor experience.

I am writing to submit a complaint regarding the delay of my withdrawal request from BetRepublic.

My withdrawal of 76 USD was submitted on the 13th and is still pending without payment. The withdrawal details are as follows:

Withdrawal ID: 3c5ec182-797e-4dfb-a436-ea6d464a3221

Amount: 76 USD

Submission Date: 13th

I have reviewed the casino’s terms and conditions, where it is stated that withdrawals take a minimum of 3 business days to process. This period has already passed, yet I have not received my funds.

I am extremely frustrated with this delay, especially since the stated withdrawal timeframe has already been exceeded. The continued failure to process my withdrawal is causing me to question the fairness and reliability of this casino’s practices, and it raises concerns about whether this could be a fraudulent activity.

I have contacted their support team regarding this issue, but the responses have not provided a proper resolution or a clear explanation for the delay.

I kindly request AskGamblers to investigate this matter and assist in ensuring that my withdrawal is processed without further delay.

Thank you, and I look forward to a fair and urgent resolution.

Kind regards,

< full name removed >

Resolved

$130

Need my 232 euro

Hello. I hope you can help me. I found this casino here at the beginning of March and thought I would try it out. I won some small amounts, I requested a few withdrawals, and after a few days I received them. I deposited again and won a few more times. I requested a withdrawal again, first on March 28th and then at the beginning of April. I still haven't received my money. The customer service can't or won't help me, I always get the same answer.Calm down, my money is safe, let me wait a little longer. I've been getting these kinds of responses for three weeks now. Could you help me? Best regards,

Resolved

€232

Casino delays account verification

I played the deposit bonus they offered at the casino on March 10, 2026. I deposited €200 and after playing for a long time, I was able to roll over the bonus and the balance to withdraw was €1962. I submitted a withdrawal request the same day, but a few days later my withdrawal was canceled, and I couldn't withdraw my money anymore. I verified my account correctly and everything went through in the end, but my account is still not fully verified, even though all the documents I uploaded went through. No additional documents are currently required. It's been over two weeks since my last upload, and I've been asking customer service almost every day why my account is still not verified. Every time I just get the answer: "It'll take a while, we'll get back to you by email". However, it's been so long that this just seems like unnecessary delay... Thank you in advance for your help! I hope this can be sorted out as quickly as possible.

Resolved

€1,962