Complaint #84
BC.Game Casino
Withdrawal failed and money gone
2 years ago
So , I never had any issue with this casino. Until now . I have requested a withdrawal.
With the number . A-1777015782828916155
Few hours later my withdraw had a failed to submit withdraw message. I contacted the support and they told me it was a technical issue and the money will be back to my account to withdraw it again and told me to wait 6 hours for the money to comeback to the account. 6 hours later it was not back and the support told me to create a ticket with number 333404 . And they will credit the account within the 24 hour max time .
3 days later no money was credited back to the account and the support dont know what to do. They just say to wait and in the near future the money will be back .
Until now. 0 responses for over 9 tickets that the suport created. And the money still not in my account.
With the number . A-1777015782828916155
Few hours later my withdraw had a failed to submit withdraw message. I contacted the support and they told me it was a technical issue and the money will be back to my account to withdraw it again and told me to wait 6 hours for the money to comeback to the account. 6 hours later it was not back and the support told me to create a ticket with number 333404 . And they will credit the account within the 24 hour max time .
3 days later no money was credited back to the account and the support dont know what to do. They just say to wait and in the near future the money will be back .
Until now. 0 responses for over 9 tickets that the suport created. And the money still not in my account.
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